Relationship between Demographic Factors and Information Sources: A Study of Life Insurance Policyholders

Authors

  • Ms. Bhawna Mahajan Research Scholar, Maharaja Agrasen School of Management, Maharaja Agrasen University
  • Dr. Swati Singh Assistant Professor, Maharaja Agrasen School of Management, Maharaja Agrasen University

DOI:

https://doi.org/10.31305/rhimrj.2026.v13n07.011

Keywords:

Life Insurance, Demographic Profile, Policyholders, Insurance Purchase Decision, Financial Security, Descriptive Analysis

Abstract

Life insurance is one crucial means of financial security and risk protection for its policyholders and family. The current paper intends to examine the demographic characteristics of policyholders in Himachal Pradesh.  The paper seeks to study the gender and age wise profile distribution of the respondents and identify the preferred sources of information used for policy purchase decision making. For this study, primary data was collected from the respondents who are life insurance policyholders and the persons who intend to buy life insurance in the near future. A sample of 402 respondents was collected using purposive sampling. Demographic distribution of the respondents has been analyzed using descriptive statistical tools namely frequency and percentage analysis. The analysis shows that the larger number of policyholders are in the age group 31-50, signaling that there is increased insurance uptake at the active age group. Most of the respondents are males. The study also examines the preference given by respondents to information sources for policy purchase decisions to understand the most effective source in policy purchase decision making.

References

[1] Beck, T., & Webb, I. (2003). Economic, demographic, and institutional determinants of life insurance consumption across countries. The World Bank Economic Review, 17(1), 51–88. https://doi.org/10.1093/wber/lhg011. DOI: https://doi.org/10.1093/wber/lhg011

[2] Bhatia, R., Bhat, A. K., & Tikoria, J. (2021). Life insurance purchase behaviour: A systematic review and directions for future research. International Journal of Consumer Studies, 45(6), 1149–1175. https://doi.org/10.1111/ijcs.12681 DOI: https://doi.org/10.1111/ijcs.12681

[3] Browne, M. J., & Kim, K. (1993). An international analysis of life insurance demand. Journal of Risk and Insurance, 60(4), 616–634. https://doi.org/10.2307/253382 DOI: https://doi.org/10.2307/253382

[4] Creswell, J. W., & Creswell, J. D. (2023). Research design: Qualitative, quantitative, and mixed methods approaches (6th ed.). Sage Publications.

[5] Kothari, C. R., & Garg, G. (2019). Research methodology: Methods and techniques (4th ed.). New Age International Publishers.

[6] Lusardi, A., & Mitchell, O. S. (2014). The economic importance of financial literacy: Theory and evidence. Journal of Economic Literature, 52(1), 5–44. https://doi.org/10.1257/jel.52.1.5 DOI: https://doi.org/10.1257/jel.52.1.5

[7] Malhotra, N. K. (2020). Marketing research: An applied orientation (7th ed.). Pearson.

[8] Negi, D., & Singh, P. (2012). Demographic analysis of factors influencing purchase of life insurance products in India. European Journal of Business and Management, 4(7), 169–180.

[9] Sanjay, K., & Tewari, S. (2025). Unravelling the Tapestry: Determinants and Factors of Life Insurance Purchase Intentions in the Indian Context. International Journal of Banking, Risk and Insurance, 13(2), 112–125. https://doi.org/10.21863/ijbri/2025.13.2.009 DOI: https://doi.org/10.21863/ijbri/2025.13.2.009

[10] Yadav, C. S., & Sudhakar, A. (2017). Personal factors influencing purchase decision making: A study of health insurance sector in India. Bimaquest, 17(1-A).

Downloads

Published

2026-07-15

How to Cite

Mahajan, B., & Singh, S. (2026). Relationship between Demographic Factors and Information Sources: A Study of Life Insurance Policyholders. RESEARCH HUB International Multidisciplinary Research Journal , 13(7), 99-106. https://doi.org/10.31305/rhimrj.2026.v13n07.011